How to void a transaction on a QuickBooks cash register

Jul 18, 2018

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Why there arise a need to void a transaction on a QuickBooks cash register?

There can be several occasions where there can arise- a need to void a transaction on a QuickBooks cash register. Some of them are listed below:

If the cash register shows the wrong value due to any technical glitch, you may need to void a transaction on a QuickBooks cash register.
The customer changes his or her mind at the last minute while purchasing anything, you might need to void a transaction on a QuickBooks cash register.
If an error occurs in the sales list while entering the wrong value, you might need to void a transaction in QuickBooks
In the rare situation when the customer is not able to pay for the sales, there can be a need for voiding a transaction on a QuickBooks cash register

How to void a transaction on a QuickBooks cash register:

In this section, we will discuss the ways of voiding a transaction on a QuickBooks cash register. Please make sure that you are following the given instructions in the right order:

Quick Fix 1:

Here is the first solution to void a transaction on a QuickBooks cash register:

On the cash register of the QuickBooks, there is given a button that reads ‘Void.’ Sometimes it is replaced by the button ‘Cancel.’
If you feel the need of cancelling any transaction on the QuickBooks cash register, you can anytime press it and get rid of the transaction.
Once you press the button, QuickBooks will ask you to input the alternative information you wish to feed.
Now enter the correct transaction details.
Once you type in the transaction details, you will find that the changes you have made have been automatically saved and updated in the subtotal of the sale.

Please Note: Sometimes a ‘product identification’ is required in order to cancel the desired transaction. This feature varies based on the make and the model you are using.

Quick Fix 2:

Another issue crops up while voiding a transaction on a QuickBooks cash register i.e. the cash drawer opens every time you do credit sales. This is a bonus solution from our side, in case you face this issue. Please follow the given steps:

Firstly click on the ‘Windows’ icon on your PC.
In the ‘Search’ text bar please type ‘Printers’.
Press ‘Enter’.
Now right-click on ‘the receipt printer’.
Select- ‘Printing Preference.’
Double click on the ‘Layout’ option.
Click on the ‘Advanced’ tab.
In the new window, all the cash drawers will be shows to you that are currently functioning. Right-click on the cash drawer that is causing this issue.
From the drop-down list select ‘Never open.’
Click on ‘OK.’
Close the ‘Printers’ folder.

Scope of Service:

Our team of experts is happy to assist you. For any issues:

Call QuickBooks Support Toll-free number.

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How to Record Daily Sales in QuickBooks

Source: 99accounting

void a transaction on a QuickBooks cash register