How to void a transaction on a QuickBooks cash register

Why there arise a need to void a transaction on a QuickBooks cash register?

There can be several occasions where there can arise- a need to void a transaction on a QuickBooks cash register. Some of them are listed below:

  • If the cash register shows the wrong value due to any technical glitch, you may need to void a transaction on a QuickBooks cash register.
  • The customer changes his or her mind at the last minute while purchasing anything, you might need to void a transaction on a QuickBooks cash register.
  • If an error occurs in the sales list while entering the wrong value, you might need to void a transaction in QuickBooks
  • In the rare situation when the customer is not able to pay for the sales, there can be a need for voiding a transaction on a QuickBooks cash register

How-to-void-a-transaction-on-a-QuickBooks-cash-register

How to void a transaction on a QuickBooks cash register:

In this section, we will discuss the ways of voiding a transaction on a QuickBooks cash register. Please make sure that you are following the given instructions in the right order:

Quick Fix 1:

Here is the first solution to void a transaction on a QuickBooks cash register:

  • On the cash register of the QuickBooks, there is given a button that reads ‘Void.’ Sometimes it is replaced by the button ‘Cancel.’
  • If you feel the need of cancelling any transaction on the QuickBooks cash register, you can anytime press it and get rid of the transaction.
  • Once you press the button, QuickBooks will ask you to input the alternative information you wish to feed.
  • Now enter the correct transaction details.
  • Once you type in the transaction details, you will find that the changes you have made have been automatically saved and updated in the subtotal of the sale.

Please Note: Sometimes a ‘product identification’ is required in order to cancel the desired transaction. This feature varies based on the make and the model you are using.

Quick Fix 2:

Another issue crops up while voiding a transaction on a QuickBooks cash register i.e. the cash drawer opens every time you do credit sales. This is a bonus solution from our side, in case you face this issue. Please follow the given steps:

  • Firstly click on the ‘Windows’ icon on your PC.
  • In the ‘Search’ text bar please type ‘Printers’.
  • Press ‘Enter’.
  • Now right-click on ‘the receipt printer’.
  • Select- ‘Printing Preference.’
  • Double click on the ‘Layout’ option.
  • Click on the ‘Advanced’ tab.
  • In the new window, all the cash drawers will be shows to you that are currently functioning. Right-click on the cash drawer that is causing this issue.
  • From the drop-down list select ‘Never open.’
  • Click on ‘OK.’
  • Close the ‘Printers’ folder.

Scope of Service:

Our team of experts is happy to assist you. For any issues:

Related News:

How to void a check in QuickBooks?

How to Record Daily Sales in QuickBooks

Source: 99accounting

 

Phone

+1877-790-1006