QuickBooks POS not reading Credit card

QuickBooks POS Credit Card

With QuickBooks Desktop Software, comes Quick Books Point of Sale, QB POS software, which helps in payment transactions through credit card/debit card easily and quickly. However, while using the QuickBooks POS, you might come across the problem of QuickBooks POS not reading Credit Card. When such an error occurs in the middle of a transaction, this becomes quite frustrating. Let us find out below how to solve this problem. Before that, let us know what factors cause this problem.


Causes of QuickBooks POS not reading Credit card

  • Card Reader not compatible with QB POS
  • The wrong type of card reader
  • Card readers require additional configuration
  • QB POS is not of the latest version
  • Incorrect Hardware Setup and Installation
  • Credit Card reader not charged etc.

Solutions of QuickBooks POS not reading Credit card

Try the following methods to solve the problem of QB POS not reading Credit card:

  • Ensure that the card reader is compatible with QuickBooks POS.
  • If you are using a non-EMV card reader, then you might face the problem of POS not reading a Credit card. Hence, always make use of (Europay, Mastercard, and Visa) EMV card reader.
  • Card readers require additional configuration to work with QB POS if they are not purchased from Intuit. So ensure that your card reader is purchased from only Intuit. Or else, you can purchase from the Intuit-approved partner companies.
  • Ensure that your QB POS is of the latest version. If not, upgrade it. The latest version is QB POS 2018.
  • Sometimes, incorrect Hardware Setup and Installation also cause the problem. Make sure that the installation disc of POS is in your CD-ROM drive. From the File menu, click on Hardware Setup Wizard and follow the on-screen guidelines to set up your credit card reader.
  • Also, make sure that the QuickBooks POS software is installed first, and then only you have to install the credit card reader. Otherwise, your credit card reader won’t read.
  • While making transactions by swiping the card on the machine, more power is consumed. After a few transactions, the internal battery power of the card reader decreases. In such a case, you may face the problem of QuickBooks POS not reading a Credit card. Hence, it is very essential to keep your credit card reader fully charged.

Call us to solve your QuickBooks POS not reading Credit card problem

Take the help of professional experts for solving problems related to QuickBooks. If you are still facing the problem of QB POS not reading a Credit card, even after trying the above-mentioned methods, get in touch with us immediately. For any issues, call QuickBooks POS Toll-free number.

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